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The City
of Savage contracts with Mediacom Communications Corporation to deliver cable television service to residents and businesses within Savage.
The contract is known as a franchise agreement, as defined by the Cable Act
of 1984. Under the cable franchise agreement, Mediacom pays the City for
locating the cable system in public right of ways. These funds, known as
franchise fees, form the City's Cable Television Fund. A portion of the funds
are used to support programming on the City's PEG (Public, Education,
Government) access channels. No
general levy taxpayer funds are used for PEG Access operations.
GOVERNMENT
TELEVISION (TV14)
Savage Government Television (TV14) offers programming that focuses
on Savage municipal government. Produced primarily by City staff, programs
range from live coverage of Savage City Council and advisory commission
meetings to City informational programs such as Council Wrap-Up, City
Focus, public service announcements and more.
Savage Government Television is owned and operated by the City of
Savage. For more information call Video Production Coordinator Jeff Renner
at 952-882-2662.
Operating
Policies and Procedures for TV14
History
Savage Government Television has been broadcasting
continually since 1987. Programming initially began with taping of bi-weekly
City Council meetings. Coverage of
all advisory commissions soon followed. The Video Production Coordinator provides full-time commitment to
production of public meeting broadcasts, original city-related programs,
public service videos, streaming media for the web, and daily updates to the
electronic bulletin board. The Video Production Coordinator is also
responsible for maintaining the technical aspects
of the cable access system as well as coordinate programming for Community
Access Television (TV15) and Education Access (TV16).
Program Descriptions
Council Wrap-Up
Hosted by City
Administrator Barry Stock, this program summarizes the business agenda
and actions by the Savage City Council.
Program length averages 15 minutes and a new segment is produced
after each City Council meeting.
Government Meeting Coverage
Savage City Council: Gavel-to-gavel
coverage of your city government in action. Telecasts
LIVE every first and third Monday at 7 p.m. with frequent replays on an
alternating schedule. Agendas
for each City Council meeting are posted on Savage Government TV14.
Savage
Planning Commission: Planning
Commission meetings are telecast LIVE Thursdays (same week as City Council)
at 7 p.m. with frequent replays on an alternating schedule.
Savage
Parks, Recreation and Natural Resources Commission: Monthly PRNRC Meetings are normally held on a Monday at 7
p.m. Telecast LIVE with replays on an alternating schedule.
How to Obtain Copies of
Savage Government TV14 Programs
To obtain a copy of a TV14 program, call Video Production Coordinator Jeff Renner at 952-882-2662.
You must provide us with the title of the program, the
date and time it was telecast on TV14, and
a check made out to the City of Savage for $20 per copy. Media
duplication is available on choice of VHS, SVHS, or DVD.
COMMUNITY
TELEVISION (TV15)
Savage Community Television
(TV15) is dedicated to programming produced by residents of the City of
Savage. This is the
"People's Channel"; any City of Savage resident can get free
training in the basics of video production through the Savage Community
Television Access Center and produce video programs.
Portable TV production equipment is also available for checkout.
Savage Community Television is proud to be the ongoing production facility
for programs like "Master Your Garden." For more
information call Video Production Coordinator Jeff Renner at 952-882-2662.
Use of Community Television
Facilities/Equipment
The Savage Community Television Access Studio facilities are for use
by City of Savage residents. Savage residents interested in producing
television programs may call 952-882-2662.
How to Place a Public
Service Announcement
The Savage Community Television (TV15) channel shows public service
announcements (PSAs) on the Electronic Bulletin Board. This
message board is available for announcements relating to citywide activities
and events sponsored by nonprofit organizations. If your message fits this
criteria you may fax it to Jeff Renner, Savage Community TV15 Bulletin
Board, at 952-882-2656, or
e-mail it to
.
Please be sure to include event times, dates and locations, as well as
the sponsoring organization and a contact number.
Savage
Education Television (TV16)
Programs are dedicated to education and enrichment for
students and their families. The mission of Savage Education Television is
to develop access to cable television for educational interests in the City
of Savage, in order to disseminate knowledge and encourage life-long
learning. Programming on this channel ranges from student productions to band
and choir concerts, school sports, School Board meetings and
more. For more information call Video
Production Coordinator Jeff Renner at 952-882-2662.
PROGRAM SCHEDULES
City of Savage program schedules can be found in the Savage
Pacer and Savage ThisWeek or on the channels during bulletin board
playback. Schedules
can also be sent by request.
Schedules also are available in pdf format
from this website.
SUGGESTIONS
AND FEEDBACK
Suggestions
and feedback about Savage Cable Access Television are always welcome. Please
call 952-882-2695 (comments line) to voice your
opinion or send e-mail to
.
General
Cable Television Information
Cable Ordinance and Franchise
A copy of the cable
ordinance and franchise agreement with Mediacom Communications Corporation
is available at the City of Savage, 6000 McColl
Drive. This can be viewed
between 8 a.m. and 4:30 pm. Please
call 952-882-2660 to make arrangements for viewing or click on the link
below to download a copy (pdf).
Cable
Television Franchise Ordinance (Sept.
7, 1999)
Filing a Mediacom Cable Service
Complaint
The City of Savage
Communications Department provides assistance to Mediacom subscribers who
feel they are not receiving satisfactory service from the cable company.
To file a complaint about Mediacom please do the following:
-
First call
Mediacom at 1-800-642-6735 to resolve the problem.
-
If the
response is unsatisfactory, call the City of Savage at
952-882-2662 with the following information:
- For a billing or
service problem have your bill in
front of you
and provide your name, address and phone
number, as well as the nature of the problem.
-
For a complaint
about poor customer service provide the name
of employee(s)
you spoke with and day and time you had contact with them.
Important
Cable-Related Numbers
Mediacom cable
service and billing questions: 1-800-642-6735
Mediacom
internet service and billing questions: 1-877-387-8087
Complaints
about Mediacom: 952-882-2662
Schedule
information about Savage Government Channel (TV14):
952-882-2662
Savage
Community Television (TV15) Access Studio: 952-882-2662
Savage
Education Channel (TV16): 952-882-2662
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