Resident managers/property owners attend an 8 hour seminar presented by the Police Department. Topics include:

• Applicant screening
• Rental agreements
• Identifying/reporting illegal activity
• Working with the police, fire and city staff
• The eviction process

Special emphasis is given to training owners/managers on screening, criminal history/background checks, and active property management. Property owners/managers who complete Phase 1 training receive a certificate that is recommended to be displayed in the property office to attract honest applicants and deter dishonest ones.

This phase will certify that the rental property has met the security requirements for resident safety, including:

• Single cylinder deadbolt locks
• Security strike plates with 3-inch screws
• Door viewers/peep holes
• Windows with adequate locks and anti-lift/anti-remove mechanisms for sliding doors
• Landscaping for visual sight lines
• Adequate security lighting
• Visible addressing

A meeting is held for the residents where crime watch and crime prevention techniques are discussed. The Police, resident managers, and residents work together to promote a "community". Topics discussed include:

• Personal safety tips
• Using 9-1-1
• Being proactive and getting to know your neighbors
• Operation Identification

When criminals involved in drugs and other illegal activities operate out of rental property, neighborhoods suffer and landlords pay a high price.

Management Benefits

• A stable, more satisfied resident base
• Increased demand for rental units with a reputation for active management
• Lower maintenance and repair costs
• Increased property values
• Improved personal safety for tenants, managers and owners
• More time for routine management and less time on crisis control
• More appreciative neighbors
• Peace of mind that comes from more time for routine management

Benefits for Residents

• Safer, more secure environment
• Improved personal safety for renters and their families
• Confidence in knowing building meets minimum security
• Involved in the community
• Improved quality of life
• Healthier family environment

Law Enforcement Benefits

• Tried and true crime prevention methods
• Proven drop in calls for service
• Improved quality of life for the community at large
• Teaches property managers and residents how to work with police and neighbors to keep drugs and other illegal activity out of rental property
• A community oriented policing approach to crime prevention